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THERESA DIAS MARQUES has over 27 years of experience in the travel industry, serving as an experienced booking agent at Miki Travel from October 1994 to September 2021, where responsibilities included coordinating reservations for coaches, guides, assistants, and museums. Prior to that, THERESA held a secretary position at MANA RENOVATION from April 1993 to May 1994, managing correspondence, invoicing, site reports, telephone operations, organizational tasks, and client reception. Educational qualifications include a CAP/BEP in office technology and data entry from Lycée Professionnel Jean Moulin, obtained in June 1991, and a professional baccalaureate in general office employment, completed in June 1993.