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Zi Xuan L. has a Bachelor's degree in Hospitality Administration/Management from Sunway University. They have experience working in various roles in event coordination and hospitality, including roles as an ABO Meeting and Event Executive at Amway Malaysia Sdn Bhd, Associate Project Specialist at The Hot Shoe Show & Co Sdn Bhd, and Event Sales Coordinator at Grand Hyatt Kuala Lumpur. Prior to that, they gained experience in customer service and event planning through internships and part-time roles.