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Joseph Britton Jr. has extensive experience in IT and service desk support, currently serving as a Sr. Service Desk Analyst at AMSURG since August 2018, following a role as Service Desk Analyst. Prior experience includes positions at CareTech Solutions as a Service Desk Analyst II, where responsibilities involved troubleshooting hardware and software for multiple hospital accounts and managing password resets. Joseph's earlier roles include Manager at Developmental Essential Svc, overseeing staff for two residential locations, and Psychiatric Care Specialist at Havenwyck Hospital. Joseph began a career in supportive roles as a Rehabilitation Assistant at New Passages/Hope Network. Educational qualifications include a degree in Information Technology with a focus on Network and System Administration from ITT Technical Institute-Troy, completed in 2014, and a high school diploma from Waverly High School, earned in 2003.