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Yasas Jayathilaka is a results-oriented strategic leader with over 20 years of experience in customer service, currently serving as the Head of Customer Service at AmSafe Bridport since June 2007. With a proven track record in driving exceptional customer experiences, Yasas excels in building and leading high-performing teams while managing global customer service operations. Previous roles at AmSafe Bridport include Global Customer Service Manager and Customer Service Manager, along with involvement in the implementation of the SyteLine ERP system. Prior to AmSafe Bridport, Yasas held various positions at HSBC from March 2004 to June 2007. Yasas holds a Bachelor of Science degree in Business Administration, Management, and Operations from the University of Galway.