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Elisabetta Ghermandi has over two decades of experience in various roles within the technology and finance sectors, currently serving as Master Data & Process Lead at AMS-IX since February 2006. In this position, Elisabetta oversees Master Data Management and Process Management, implementing end-to-end business process automation and system integration through notable initiatives such as the Fix the Basics programme. Previous roles at AMS-IX include Interim Programme Manager, Business Process Analyst, and Accounting Team Lead. Prior experience includes network engineering positions at Extreme Networks and Infocom Europe, and software development at SASIB S.p.A. Educational achievements encompass a Bachelor of Business Administration from Amsterdam University of Applied Sciences and a foundation degree in International Business and Management Studies.