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Craig Cox has a diverse work experience spanning over several decades. Craig started their career as a Technical Support Manager at XL Datacomp in 1983, where they provided hardware and software support to various markets. Craig then joined the Village of Crestwood in 1998 as a Police Sergeant - Part Time, where they were responsible for investigations, patrol supervision, and technological aspects of the police station. In 2007, Cox transitioned to AMS Mechanical Systems, Inc. as an IT Director and eventually became the Vice President of Information Technology in 2017.

Craig Cox attended Moraine Valley Community College, where they studied Computer Systems Networking and Telecommunications. Additionally, they have obtained certifications in Firearms Training, Hazardous Materials First Responder, and Illinois Law Enforcement from the Training and Standards Board State of Illinois.