Samantha O. is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Amplitude since May 2018. Samantha has held multiple titles at Amplitude, including Corporate Customer Success Manager and Customer Success Manager - Growth, focusing on enhancing customer activation, retention, and adoption through data-driven strategies and team training initiatives. Prior to Amplitude, Samantha worked as an Account Manager and Technical Recruiter at Insight Global, a staffing company specializing in IT and professional placements. Samantha holds a Bachelor of Business Administration from the University of Southern California and has also attended Boston College and Harvard Westlake School.
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