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Shayna Schultz is an experienced professional in customer support and program implementation, currently serving as the Implementation Team Lead at AmpliFund since March 2022 after progressing from the role of Implementation Specialist. In this capacity, Shayna develops a strong understanding of customer needs, documents business requirements, configures client systems, and provides customer service and troubleshooting support. Prior to AmpliFund, Shayna worked at Bravo Wellness from July 2014 to March 2022, where responsibilities included delivering program management, serving as a Client Account Liaison, and addressing customer appeals and inquiries. Shayna's career began at National General Insurance in early 2014 as a Customer Service Representative, where skills in policy management and customer support were honed.