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Samantha S. is an accomplished professional with extensive experience in customer success and support across various industries. Currently serving as an Enterprise Customer Success Manager at Amplemarket since May 2024, Samantha previously held roles at Upflow, where significant achievements included driving a 45% increase in managed MRR and facilitating $48k MRR in 2023. Earlier experiences include senior positions at Taskworld Inc., where Samantha increased Customer Satisfaction by 10% through strategic team management, and at AccorHotels, managing front office operations. As a Freelance Translator, skills in language and communication were demonstrated through translation and editing projects. Educational qualifications include studies at Michel de MONTAIGNE College and Bordeaux 3 University, focusing on Communication and Management in Human Resources.