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Angel Garcia is an accomplished Information Technology Operations Engineer with extensive experience across various roles in IT support and operations. Currently employed at Ampion, PBC since September 2022, Angel previously worked at Cognizant Microsoft Business Group and creative werks, llc, focusing on remote diagnosis, troubleshooting, and client support. With a background in desktop support and technical analysis at companies such as TouchTunes Interactive Networks and Latino Resources Institute of Illinois, Angel has demonstrated proficiency in managing IT systems and providing bilingual support. Education includes certifications in A+, Network+, ITIL, and MCSA/MCSE from MicroTrain Technologies.