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Jiajia L. has a background in web development, data analysis, and housing advocacy. In 2017, they worked as a RAP Housing Specialist at United Way of King County, where they assisted populations experiencing homelessness by advocating for clients in housing plans. From 2018 to 2019, they worked as a Data Analyst I at F5, managing F5's Risks and Opportunities Register and maintaining documentation of Quality team's methodologies. In 2019, they worked as a Web Developer at Chef Software, where they lead the development of a new resource hub and co-led the initiative to consolidate four product sites and develop a re-imagined community site. From 2021 to present, Jiajia L. is working as a Senior Front-end Developer at Amperity, leading the migration of the marketing site tech stack from Craft/PHP to Contentful/JS and maintaining the main marketing site.

Jiajia L. earned a Bachelor of Arts with Honors degree in Information and Computer Sciences from the University of Hawaii at Manoa in 2016. While studying at Hawaii, they also attended California Polytechnic State University-San Luis Obispo for a year in 2014-2015 to focus on Computer Engineering.