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Charles A. is a highly experienced professional in financial services and remediation, currently serving as Senior Manager Transformation at AMP since December 2022, following a role as Senior Program Manager at Insignia Financial. Previously, Charles A. held various leadership positions, including Lead of Governance and Advice Remediation at ANZ, where responsibilities encompassed the comprehensive management of the Advice Review Team and oversight of the Advice Remediation program. Notable past roles include Executive Manager at Commonwealth Bank, Head of Financial Planning at Crofts Chartered Accountants, and Regional Executive at National Australia Bank. Charles A. has a robust educational background, including a Graduate Certificate in Financial Planning and Services from Griffith University and multiple qualifications from renowned institutions such as Oxford Brookes University and Kaplan Professional.