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Shelby Smith has a diverse work experience spanning various industries and roles. Shelby started their career as a Pharmacy Technician at Center Drug, where they handled customer transactions, filled prescriptions, and maintained daily operations. Shelby then worked as a Research Assistant at the Culture and Evidence-Based Practice Lab, where they organized interview and survey materials.

Shelby also served as the Director of Internal Affairs for DePaul Activities Board, managing the involvement of over 50 members and organizing weekly informational emails for 500+ students. Shelby gained teaching experience as an English Language Teaching Assistant in France, developing and administering lesson plans for small groups of French students.

Shelby's passion for helping others led their to work as a Child Supervisor for several families, providing full-time and part-time childcare for children of various ages. Shelby also worked as a Production Assistant at Happy Place for a short period.

Shelby subsequently joined 180 Degrees: Turning Lives Around, where they first served as an Outreach Worker, establishing and maintaining relationships with youth, their guardians, and community organizations. Later, they became a Youth Counselor, supporting the community living and programming for a 6-bed Emergency Youth Shelter Program.

Most recently, Shelby worked at AMOpportunities, first as a Program Coordinator and then as a Program Manager. In these roles, they played a key role in coordinating and managing programs, ensuring smooth operations and positive experiences for participants.

Overall, Shelby has a diverse range of experience in program management, coordination, teaching, research, childcare, and customer service.

Shelby Smith obtained a Bachelor of Arts (BA) degree in Psychology from DePaul University, which they attended from 2012 to 2016. Additionally, in February 2018, they obtained a certification in Youth Intervention from the Youth Intervention Programs Association.