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Karen Rahhal, BA, CAPM, is an experienced professional currently serving as a Project and Change Management Coordinator and Implementation Consultant at Amilia since February 2021. Prior to this role, Karen worked at Videotron from June 2016 to February 2021 as a Sales and Marketing Trainer for new hires, where responsibilities included training recruits on services, systems, and marketing techniques, and providing performance evaluations. Earlier in Karen's career, a position was held as a Third Key/Sales Associate at TELUS from July 2014 to June 2016. Karen holds a Bachelor of Arts in Early Childhood Education and Teaching from Concordia University, obtained between 2015 and 2018.