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Ellen Johnson possesses extensive experience in customer service and management within the insurance and education sectors. Currently serving as Assistant SCS Supervisor at Amica Insurance since July 2020, Ellen has progressed through various roles, including Senior Sales and Client Services Team Manager and Account Manager, focusing on optimizing customer interactions and operational efficiency. Prior experience includes instructing and choreographing at Mckeon Dance and Gymnastics Center, developing creative lesson plans for dancers, and contributing to communications efforts at Elon University. Education credentials include a BSBA in International Business and Marketing from Elon University and a brief study at Trinity College Dublin.