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Gillian Koller has a Bachelor of Science in Recreation Park & Tourism Management from Penn State University. Gillian has held various managerial positions in the meetings and events industry, working with pharmaceutical clients. At American Express Global Business Travel, Gillian currently serves as a Senior Operations Manager overseeing a team handling meeting management. Prior to that, Gillian worked as an Operations Manager leading a team of Meeting Managers. In their earlier roles at American Express Meetings & Events, Maxvantage, and United Incentives, Gillian gained valuable experience in project and special project management.