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Marcie A. has a strong background in operations management, customer service, and leadership, working in various roles at companies such as Americor, Wayfair, Freedom Financial Network, OnTrac, SWBC, and QBE North America. Marcie has experience overseeing teams and driving operational efficiencies in areas such as settlement operations, negotiations, call center operations, and insurance consulting. Marcie A. holds an Associate of Arts degree from Southeast Community College.