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Vanecia Lord is an accomplished professional with extensive experience in sales support and customer service management. Currently serving as the Sales Support Manager at Americo Manufacturing Company since September 2007, Vanecia provides leadership and guidance to team members, overseeing processes related to customer service and sales support. Key responsibilities include setting departmental goals and objectives, as well as supervising and delegating tasks among personnel to optimize their effectiveness. Previously, Vanecia held the role of Customer Service Manager at Zep Inc. from 1991 to 2007 and also has experience in supply chain administration. Educational qualifications include a degree from Bluefield University.