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Mercedes Arner has over 35 years of work experience in various roles. Mercedes is currently working as a Lead Software Test Analyst at OneAmerica. Prior to that, they worked at CarMax as a Senior Sales Consultant/President's Club member. At Humana, they served as a Senior Quality Engineer/Project Manager. Mercedes also worked at Protective Insurance as an IT Quality Assurance Manager and later as a Business Relationship Manager. Mercedes has experience in the insurance industry as well, working at Encompass Insurance as a Countrywide Sr. Risk Management Product Consultant, Project Manager, and Business Analyst, and at Grange Insurance Association and Unigard Insurance Company as an Underwriter/Business Analyst and Underwriter/Customer Service Representative, respectively. In addition, they worked at Redmond General Insurance Agency as an Account Manager/Producer. Mercedes began their career at Combined Insurance Services, Inc. as an Agency Manager/Producer/Account Manager.

Mercedes Arner completed their Bachelor of Arts degree in Business & Economics from Washington State University from 2009 to 2011. Mercedes also obtained the CPCU (Chartered Property Casualty Underwriter) designation from the American Institute for Chartered Property Casualty Underwriters from 2002 to 2023, specializing in Property Casualty Insurance.

In terms of additional certifications, Mercedes Arner obtained the following:

- "Leveraging Virtual and Hybrid Teams for Improved Effectiveness" from LinkedIn in January 2022.

- "Associate in Claims" from The Institutes in February 2020.

- "Certified Tester Foundation Level (CTFL)" from ISTQB - International Software Testing Qualifications Board in November 2018.

- "Associate in General Insurance (AINS)" from The Institutes in December 2010.

- "Certified Risk Manager (CRM)" from The National Alliance for Insurance Education and Research in January 2007.

- "Certified Insurance Counselors (CIC)" from The National Alliance for Insurance Education and Research in January 2002.

Additionally, Mercedes Arner holds an Insurance Agent, Property & Casualty license from the INSURANCE, INDIANA DEPARTMENT OF, as well as a Non-Resident Insurance Agent, Property & Casualty license from the Washington State Office of the Insurance Commissioner. The specific dates of obtaining these licenses are not provided.