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Monica Lee has extensive experience in customer service and quality assurance, currently serving as a Customer Service Sales Specialist at American Time since April 2018. Prior to this role, Monica worked as a Quality Assurance Specialist at Quadion LLC / Minnesota Rubber and Plastics from August 2016 to March 2018, and as an Inbound Customer Service Representative at BI WORLDWIDE between June 2013 and August 2016. Monica began their career as a Front Desk Receptionist at H&R Block from January 2004 to April 2015. Monica holds a High School Diploma from Litchfield Senior High School, obtained in 2002, and completed studies at Regency Beauty Institute in St. Cloud from 2012 to 2013.