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Emerald Ong has a diverse work experience in the field of graphic design. Emerald started their career in 1999 as a Graphic Design Consultant at Coyne Communications, where they designed print collateral for BMW and Land Rover. In the year 2000, Emerald worked as a Graphic Designer at both Gimga Media Group and Zinc Design, where they designed corporate identity packages, web animation, and event promotion packages for various clients. Emerald joined The American Speech-Language-Hearing Association (ASHA) in 2001 as a Graphic Designer, contributing to the development and maintenance of the association's brand. In 2017, they were promoted to the position of Art Director at ASHA, where they managed a design team and collaborated with clients to develop effective creative campaigns. Emerald's work experience showcases their expertise in graphic design, art direction, and project management.

Emerald Ong pursued their education at The College of New Jersey from 1996 to 1999, where they obtained a Bachelor's Degree in Graphic Design with a specialization in Photography. Prior to that, they attended the University of Maryland from 1994 to 1996, focusing on Landscape Architecture. Apart from their academic achievements, Emerald Ong also holds a certification in Wilderness First Aid (WFA) from Emergency Response Training, LLC, although the specific details of when they obtained this certification are not provided.