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Jingtong Pan began their work experience in 2014 as a Research Intern at the American Institutes for Research. In 2018, they joined America's Promise Alliance as a Graduate Research Assistant for the Center for Promise. They also held a position as a Graduate Research Assistant at Tufts University from 2010 to 2016. Jingtong currently works at the American Institutes for Research as a Researcher, starting in 2018 and eventually being promoted to Senior Researcher in 2021.

Jingtong Pan received a Bachelor of Science degree in Psychology from Peking University in 2009. Following this, from 2010 to 2012, they pursued a Master of Arts degree in Child Development at Tufts University. Subsequently, Jingtong Pan continued their education at Tufts University, where they obtained a Doctor of Philosophy degree in Child Study and Human Development in 2017.