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Cynthia Nguyen-Cao began their work experience as a Beauty Advisor at Ulta Beauty in November 2017. Cynthia'srole involved working as a cashier and providing assistance to customers with a cheerful attitude. Cynthia answered customer questions and aimed to inspire and boost their self-confidence. In August 2018, they joined L3Harris Technologies as a Business Analyst, Senior Associate. Cynthia held this position until February 2023. In March 2023, Cynthia started working as a Financial Reporting Specialist at the American Institutes for Research, where they currently hold a position.

Cynthia Nguyen-Cao completed their Bachelor of Arts - BA degree in Strategic and Corporate Communication at Chapman University from 2017 to 2021. Cynthia also obtained a certification called the Google Data Analytics Professional Certificate from Coursera in January 2022.