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Jason O'Brien is a skilled IT professional with extensive experience in technical support and project management. Currently serving as a 1st / 2nd Line Team Leader at American Golf since August 2020, Jason has successfully overseen remote support operations for 95 stores and facilitated an Apple upgrade project across 98 locations. Previous roles include Virtual Outpatients Project Engineer at CMFT and Windows 10 Upgrade Services Engineer for NHS Manchester Hospitals. Jason's background also encompasses various IT upgrade projects for organizations such as Sellafield Ltd, Inchcape plc, and John Moores University, demonstrating a solid ability to implement and support technological solutions in diverse environments.