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Erica M. has a strong background in human resources, with their most recent position as Human Resources Director at American Franchise Brands. Before that, they worked at Taco Bell as the Manager of Human Resources and as a Human Resources Business Partner. Prior to Taco Bell, Erica held the position of Human Resources Manager for North American Operations at TTi Global, where they oversaw HR functions for over 500 employees. Erica also worked as a Unit HR Manager at ARAMARK Healthcare, where they were responsible for various HR tasks such as payroll, talent management, and policy creation. Erica's early career started at Target, where they served as an Executive Team Leader.

Erica M. obtained a Master of Jurisprudence degree in Labor and Employment Law from Tulane University Law School, where they studied from 2017 to 2019. Prior to that, they earned a Bachelor of Science degree in Communication, General from Central Michigan University in 2005.