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Thomas McMahon has over 15 years of experience in customer service and management within the automotive services industry. Since January 2008, McMahon has served as a Customer Services Agent at American Financial & Automotive Services, Inc., where responsibilities include addressing customer inquiries regarding vehicle service contracts and processing claim payments to shops. Prior to this role, McMahon worked as a Branch Manager at Advantage Rent A Car from 2000 to 2007. McMahon holds a Bachelor’s degree in Business from Sam Houston State University, obtained between 1992 and 1994.