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Roopa Paul is a seasoned Senior Engineer at American Express since June 2019, with a strong background in technical project management, Splunk architecture, and service-oriented architecture. Prior to American Express, Roopa worked as a Senior Specialist at HCL Technologies and spent nearly a decade at Syntel as a Splunk Developer-Admin and Technical Project Manager. Roopa's expertise includes leading teams in analyzing tools for service portfolio reporting, as well as developing centralized repositories for service management within large enterprises. Education includes a Bachelor’s Degree in Electronics and Communications Engineering from Toc H Institute of Science and Technology, earned between 2004 and 2008.