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Carlos O. is an accomplished IT professional with extensive experience in systems engineering and infrastructure management. Currently serving as a Senior Manager of IT Infrastructure at the American College of Surgeons, Carlos oversees the data center and network operations, ensuring system availability and coordinating vendor support. Previous roles include Senior Systems Engineer at Made4net, where Carlos focused on the reliability and scalability of the WMS software suite, and Senior Systems Engineer at Zethcon, facilitating the implementation of new information systems. Carlos has held various positions across prominent organizations, demonstrating proficiency in managing complex IT infrastructures and delivering high-level technical support. Currently pursuing an MBA at the University of Illinois Urbana-Champaign, Carlos also holds advanced degrees in Graphic Information Technology and a Bachelor of Fine Arts in Design and Media Arts.