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Kyle Mangels has extensive experience in information technology, currently serving as an Office 365 Administrator at the American College of Cardiology since January 2022. Previous roles include Information Technology Help Desk Manager at AbsoluteCare Medical Center & Pharmacy, and Systems Technician at First Financial Federal Credit Union of Maryland, where responsibilities encompassed managing end-user support, troubleshooting, and administering various IT systems. Additional experience includes IT Support Specialist at Advantage Engineers and Senior Help Desk Technician at Biologics, Inc., where skills in user account management and troubleshooting were further enhanced. Educational credentials include a Bachelor's degree in Information Systems and Technology with a Minor in Business from East Carolina University.