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Dale Jones has worked as a Sr. Director of Information Technology at American Auto Shield since September 2022. Prior to this role, they were the Information Technology Infrastructure Manager at the same company from July 2021 to September 2022. Before joining American Auto Shield, they worked as a Senior System Engineer at Eating Recovery Center from April 2016 to July 2021. Dale also served as a Regional Sales Manager - InTech at Trimble from May 2015 to March 2016, and as a Network Consultant at NexusTek from June 2010 to May 2015.

Dale Jones attended ITT Technical Institute-Thornton from 2003 to 2005, where they obtained an Associate of Science (AS) degree in Computer Science. There is also a mention of Dale studying Computer Systems Networking and Telecommunications at ITT Technical Institute-Thornton, but further details regarding the duration of the program are not provided.