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Zeina Fawaz has extensive experience in customer service and office management, with a career spanning over two decades. Currently serving as a Billing Specialist and Senior Customer Service Representative/Senior Billing Analyst at AAMVA since March 2007, Zeina Fawaz manages complex customer requests and billing processes, prioritizing quick and thorough responses. Prior to AAMVA, Zeina Fawaz held the position of Office Manager at Felipe Gregorio Tobacco, overseeing daily operations and accounts receivables, and worked as an Assistant Store Manager at Storehouse Furniture, handling various operational tasks. Additionally, Zeina Fawaz served as Office Manager and Regional Business Manager at Office Supplies Worldwide, focusing on sales strategy and objectives. Education was completed at the American Community School from 1985 to 1989.