ÂÜÀòÂÒÂ×

Cara (Dilling) Kettler is an experienced product manager and analyst with a robust background at American Airlines, where multiple roles include Product Manager for Contact Center Experience and Modernization, as well as various senior product owner positions focusing on Digital Chat and Virtual Assistant, and Voice of the Customer. Kettler has also served as a Sr. Analyst in Customer Journey and Product Strategy, as well as in Sales and Distribution Strategy, Merchandising Strategy, and Organization Change. Prior experience includes an M.B.A. internship in Human Resources at Ford Motor Company and a position as Assistant Buyer at Foley's.