Jorge Oquendo is an experienced professional in cargo and airport operations, currently serving as the Manager of Cargo Planning and Operations Coordination at American Airlines Cargo since 2021. In this role, Jorge supervises three managers and the Cargo Policies and Procedures team, ensuring compliance with industry standards and regulatory requirements through the maintenance and revision of the Cargo Procedures Manual. Previously, Jorge held positions such as Duty Manager for Cargo Services and Duty Manager for AA Cargo Operations, where responsibilities included overseeing facility operations and customer experience. Jorge's extensive background also includes roles at Envoy Air, where leadership encompassed managing customer service and baggage operations for regional flights, alongside accountability for significant logistics involving baggage handling and performance management. Jorge holds a degree from Universidad Interamericana de Puerto Rico.
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