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Paula Tatum Matthews began their work experience in 2009 at Hallmark Cards, where they held various roles. These roles included Director of Employee Relations & HR Service Center, Director - Talent Management & Development, Director - Employee Relations, Employee Relations Manager, and Organization Development Manager. In 2021, Paula started working at the American Academy of Family Physicians as the VP and Chief People Officer.

Paula Tatum Matthews holds a Bachelor's degree in Finance from the University of Missouri-Columbia. No further information regarding their education history is provided.