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Dinesh Singh is an experienced Services Business Leader at Amdocs, having held this position since June 2010, where responsibilities include managing fully managed services operations for a large Tier 1 wireless customer and overseeing all ITIL processes. Prior roles at Amdocs include Director/Service Delivery Manager, where Dinesh led a team of 25 to enhance managed services operations for a mid-sized telecom operator, and Senior Project Manager and LEAN CoE, where Dinesh directed a LEAN transformation project with technical leadership. Earlier experience includes Customer Delivery Manager, leading a major transformation program for a Tier 1 customer, and Application Development Manager, achieving significant operational cost savings. Dinesh holds a degree in Engineering from the Birla Institute of Technology and Science, Pilani.