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Nelson Bao is an experienced QA Engineer currently working at Amazon since September 2022, with previous positions focusing on infotainment testing. Nelson has held roles at Novus Labs and Rock TechX, where responsibilities included UI/UX design leadership and project management. Prior experience includes an internship at PUMA Group in production and marketing, as well as coordinating production projects at UMass Amherst UVCTV19. Education encompasses a Master of Science from Boston University, multiple Bachelor of Arts degrees in Communication and Media Studies, and Journalism from the University of Massachusetts Amherst, along with a Film Studies certificate and a high school diploma from Ulink College of Shanghai.