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Kashif Sayyed is an experienced Customer Solutions Manager II at Amazon, specializing in Air, Science & Tech since April 2019, where core achievements include the design and implementation of a comprehensive, data-driven Salesforce ecosystem for over 1300 users. With a robust background in project management methodologies such as Agile, SCRUM, and Waterfall, Kashif has effectively collaborated with cross-functional teams to overcome complex business challenges and implement scalable solutions. Previous roles include Salesforce Program Manager II and Sr. Salesforce Administrator at Amazon, as well as Salesforce Admin/Business Analyst at GCOM Software, where responsibilities included customizing CRM platforms and designing solutions for intricate business needs. Academic qualifications include a Master of Science in Information Engineering & Management from Southern Methodist University and extensive Salesforce training through Trailhead. Kashif has also contributed to GRAX's Customer Advisory Board, providing strategic feedback for product development.