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Gourav Sharma is a highly skilled Technical Account Manager at Amazon since January 2022, previously serving as an Associate Technical Account Manager. Prior experience includes a tenure at Red Hat from May 2017 to January 2022, where Gourav held positions as an Associate Solution Architect and Learning and Development Instructor, focusing on certification facilitation, customer training needs assessment, and course design. Earlier career experience as a Cloud and Research Engineer at Emiac spanned from December 2015 to March 2020. Gourav holds a Bachelor of Technology (B.Tech.) degree in Computer Science from Govt. College of Engg. & Technology Bikaner, completed between 2012 and 2016.