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Crystal Ann Velasco is an experienced professional currently serving as the Assistant Program Manager at Northwest Center since June 2023, overseeing various programs at Amazon HQ2, including the AWS Skills Center and Senior Ambassador Program. Prior to this role, Crystal held several positions at Microsoft from June 2018 to March 2023, including Training Manager for Customer Success and Training Program Operations Lead for the East Region. Crystal's earlier experience includes management roles at Ulta Beauty, adidas, Bath & Body Works, Wet Seal, LLC, and francesca’s®, starting their retail career as a Sales Associate at Banana Republic. Crystal holds a Bachelor of Science degree in Early Childhood Education from De La Salle University, earned between 2007 and 2012.