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Igor Lima is an experienced technology and customer success professional, currently serving as a Customer Success Manager at SnapLogic since February 2022, where the focus is on delivering intelligent automation for application and data integration. Prior roles include various positions at Amadeus from March 2014 to February 2022, such as Service Account Manager and Technical Product Manager Team Leader. Igor's career also includes an Integrations Specialist position at BCD Travel, a Technology Implementation Manager role at Advantage Travel Centres, and an IT Manager position at TAM Airlines. Earlier experience includes roles in management at Joy and Inditex Group - Zara, alongside programming and teaching positions at SoftLogic IT and Afonso Pena School. Igor holds a Master's degree in Artificial Intelligence from the University of Bath and a Bachelor of Arts Honours in Computer Science from Santa Cecília University.