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Itziar de Diego Mercado has extensive experience in customer service and management, currently serving as a Customer Service Representative at Aludium since June 2022. Previous roles include Customer Experience Agent at PIKOLINOS, Team Leader Customer Experience at MindDen, Rental Sales Agent at Sixt, Social Media Manager at KloudSherpa, International Sales Agent at Minueto, and CEO assistant at Lydia Cars rent a car. Itziar holds a Master's degree in International Business from Universidad Internacional de La Rioja and a Bachelor's degree in Tourism and Business Administration from Universitat d'Alacant, complemented by an Associate's degree in Finances and Administration and a baccalauréat from Lycée Français d'Alicante.