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Lidiya Grancharova has work experience as a Customer Service Representative at Black Swan Holdings from August 2020 to July 2021. Lidiya then worked as a Customer Service Representative at ALTIDO from August 2021 to May 2023 and is currently employed as a VIP and Corporate Guest Relations Agent at ALTIDO since May 2023.

Lidiya Grancharova completed their Bachelor's degree in Management of tourism from the College of Tourism, a program they attended from 2016 to 2019. Prior to that, they received their High School Diploma in English Language from Language school "Peyo Yavorov," where they studied from 2012 to 2016. Additionally, Lidiya obtained certifications including Certification Training Phase II of Creating Exceptional Guest Experiences from ALTIDO in March 2023, and a Certificate of Completion Guest Relations training Phase I from ALTIDO in July 2022.