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Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in CRM Dynamics services and project management through the SDLC. Prior experience includes an internship at Valyant AI, focusing on system testing and data visualization, and serving as an eCommerce Business Analyst for PetsGlory, where data analysis informed marketing strategies. Volunteering as External Communications Manager at Project Management Without Borders involved managing marketing efforts and team supervision. Additional experience includes working as a Business Analyst at Pactic Media Concepts Pvt Ltd, where effective data analysis and campaign strategies yielded significant leads and overall profit. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.