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Serlina Yu is an experienced professional in commercial operations and management, currently serving as a Senior Manager at AlphaSense since May 2022. Prior experience includes roles as Manager at AlphaSense, Commercial Operation Senior Analyst at Trustpilot from August 2015 to June 2022, and CRM Analyst at Valentino from December 2014 to July 2015. Serlina also worked as a CRM Database Analyst and a Marketing Assistant for Watches, Eyewear & Accessories at Cartier between October 2012 and November 2014, a Report Editor and Creator at Mintel from January 2012 to October 2012, and a Guest Service Agent at Crowne Plaza - Boston/Newton from May 2010 to May 2011. Serlina holds a Bachelor of Science in Operations and Technology Management and a Bachelor of Science in Business Administration with a focus on Management and Operations, both from the Questrom School of Business at Boston University, completed in 2011.