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Hendrik de Jong is a professional with extensive experience in team leadership and account management, currently serving as Team Lead North & DACH and Account Manager at Alpega since September 2021. Prior to this role, Hendrik worked at CEDEC S.A. Consultoría de Organización Estratégica as a Relatiebeheerder from March 2020 to September 2021. Additional experience includes positions as Team Manager at Competence Call Center, where responsibilities included providing feedback, organizing schedules, and managing KPIs, as well as roles in customer support and travel assistance at Teleperformance España and AXA, respectively. Hendrik began a career in education, serving as an Educational Guide for Spanish Star from 2011 to November 2017, organizing school trips to Barcelona. Hendrik holds an MBO degree in Sport and Tourism from Cios, completed from 2005 to 2009.