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Rafael Guzmán is a skilled support coordinator at ALONE since June 2022, focusing on empowering individuals over 60 by developing personalized support plans addressing various challenges, including health, financial issues, and homelessness. Prior to this role, Rafael held positions as a project manager at Cerner Corporation, where responsibilities included managing translation projects and budget oversight, and as a business analyst at IBM, gathering requirements for IT solutions in the aviation sector. Rafael has also contributed to the biotechnology field as an account manager at GlycoSeLect Ltd and has extensive experience in software localization from roles at Symantec, where significant cost reductions were achieved in translation processes. Rafael’s academic background includes an M.Sc. in Internet Systems from Dublin City University and additional degrees in software localization and applied languages.