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Jennifer Banker King has extensive experience in technical support and customer service roles, currently serving as a Sr. Desktop Support Technician at Aloft AeroArchitects since March 2021. Previous positions include providing customer service at LSRG, Highway One, and The Lewes Yacht Club, along with client services at Phillips Marine Service. Jennifer's background includes serving as a Systems Administrator at the United States Naval Academy and NOAA, where responsibilities included managing technical systems and administration. A Master's degree in Management with a focus on Information Technology was earned at Wilmington University, complemented by a Bachelor's degree in Mass Communication/Media Studies from Towson University.