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Waseem Shalaby has a diverse work experience history. Waseem started their career in 2010 as a Sales Advisor at Ibdaa for human development and later moved on to work as a Sales Advisor at Wpromote. In 2011, they became a Contact Center Supervisor at Expedia, Inc. and later moved to Teleperformance Egypt in the same role. In 2013, they briefly worked as an Operations Manager at Innovation Insights before joining Etisalat UAE. Waseem then transitioned to Almosafer in 2015, starting as a Growth and Revenue Manager before being promoted to Business Development Manager and then to Customer Experience Senior Manager. Currently, they hold the position of Director Customer Experience at Almosafer.

Waseem Shalaby has a diverse education history. Waseem obtained a Master of Business Administration (MBA) degree with a focus on digital transformation from Paris ESLSCA Business School, from the start of 2020 until the end of 2023. Prior to that, they earned a Bachelor's degree in B.A. from Ain Shams University, with a duration of study from 2004 to 2014. Additionally, they hold a Bachelor's degree in Business Administration and Management, General, also from Ain Shams University.

Furthermore, Waseem Shalaby has acquired several additional certifications to further enhance their skill set. In 2015, they completed a Social Media Diploma from eMarketing Egypt. Waseem also received the TICO certification from the Travel Industry Council of Ontario (Ontario's Travel Regulator) in April 2011. Moreover, in March 2009, they obtained an NLP Diploma from CTCHD. Lastly, Waseem Shalaby has a diploma in consultative selling from CTCHD, but the specific details regarding the month and year of completion are not provided.