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Muhammed Elaraby has extensive experience in customer care and contact center management. Muhammed has held various roles in well-known companies such as Almosafer, CityBookers.com, Teleperformance Egypt, and C3 Contact Center. Muhammed is skilled in defining operating approaches to meet call center standards and managing teams to provide excellent customer service. Muhammed holds a Bachelor's degree in English Language and Literature from Ain Shams University and is currently pursuing a Master of Business Administration degree from Paris ESLSCA Business School.