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Tzu-Chiang Shen serves as the Software Group Manager in the Department of Computing at ALMA since May 2007, where responsibilities include overseeing a team of 14 engineers to develop, test, and deploy software for the ALMA Observatory across various fields. Prior to this role, Tzu-Chiang was an Instrumentation Software Engineer at the European Southern Observatory from September 2003 to April 2007, managing software for astronomical instruments and telescope control systems. Tzu-Chiang's career began at ATI Chile as a Software Engineer involved in an SMS platform project for BellSouth. Academic qualifications include a Systems Engineering degree from MIT xPRO, a Stanford Ignite program in Innovation and Entrepreneurship from Stanford University, a Master of Science in Automatic Control, and an Electrical Engineering degree in Automatic Control from Pontificia Universidad Católica de Chile.